Over the years we have worked on a large number of magento e-commerce websites. If there is one thing we spot time and time again, its Magento’s default email templates showing the standard PST opening times text. Magento has largely sorted the template issues it used to have, but for whatever reason this issue still remains and they haven’t moved the default text into a backend field for quick updating.
On community edition version 22.214.171.124, you will have to update the following email templates to remove the default PST opening hours:
- New credit memo
- New credit memo (guest)
- New Invoice
- New Invoice (guest)
- New Order
- New Order (guest)
- New Shipment
- New Shipment (guest)
You can setup all of these by logging into your magento dashboard, then clicking System -> Transactional Emails.
Click Add New template. Then select one of the templates noted above, and click Load Template. In “Template Name” type a new name for the amended template (we usually copy the default name, but add “edit” in brackets afterwards). In the “Template Content” field, find the PST text, and highlight/remove it. Finally, click Save template.
Repeat the above for each of the 8 email templates.
After you have setup all of the new templates you then have to tell Magento to use them, you can do this under System -> Configuration, then Sales -> Sales Emails. Expand the relevant tabs, and update the selected value within the template dropdown lists with your edited versions. Click save once finished and hey presto!.