The feature will hopefully reduce any confusion within a post, as it allows users to reply to a comment directly to the person to whom it is relevant.
To turn on replies for your Page:
- At the top of your Page, click Edit Page
- Go to Manage Permissions
- Select Turn On Replies
People who visit your Page will have the option to reply on posts that were created after you turned on replies.
How do I reply to a specific comment on a Page?
Replies make it easier to respond to people who have commented on your Page. You can reply to a specific comment by clicking Reply under someone else’s comment. You won’t see this option if the Page hasn’t turned on replies.